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Outsourced Managed IT services

Outsourcing key business functions is not a new concept. Traditionally, companies have looked beyond their own resources to cost effectively obtain expertise outside their primary line of business. Now, because of the increased dependence on technology, businesses see the importance of ongoing maintenance and strategic planning and are applying the concept of outsourcing to their technology infrastructure.

If your business does not have a full-time IT support staff, or the technical expertise to maintain your Web-based infrastructure on your own, then you need our Outsourced Managed IT Services.   Our services focus on the management of the infrastructure, business applications and processes that power your business. We are your trusted partner for high-availability, high-security, high-reliability and professional IT services.

Accountability and Responsibility

As an IT professional of your company, you shoulder the heavy leadership responsibility in managing the network and systems, to satisfy you board of directors, investors, customers, and employees.  You will be highly concerned about the following critical issues:

  • Application and data security
  • Privacy protection
  • Back-up and contingency planning
  • Business continuity and disaster recovery.

 

The Real World

Fire, power failure, floods, terrorists attacks, hackers, viruses – are unpredictable and if it really happens, is devastating to your IT operations, stopping your business almost instantly, with millions or billions lost as such.  Most IT personnel may not have the necessary tools, knowledge and processes to effectively protect your systems from these possible threats, which is why WIRED-MEDIA Managed IT services can help you solve these critical business needs.

 

Downtime Impact

Downtime cost can be high.  Customers and reputation will be lost thus delivering high availability requires a professional team of IT experts, outstanding process and leading edge technology which WM Managed IT services is capable of.


WIRED-MEDIA’S core strengths:

  • Significant costs reduction by leveraging on WIRED-MEDIA’s expertise, processes and infrastructure.
  • Access to specialized knowledge and skills
  • Peace of mind – your systems will be available, reliable and secure.

WIRED-MEDIA’s Managed IT services are supported by:

  • Secured data (BS799 Compliance)
  • Data centre facilities management
  • Restricted NOC access
  • Biometric access system
  • Telco hardened facilities
  • Data centre connected via high speed links
  • 24 x 7 x 365 CCTV security surveillance
  • 24 x 7 x 365 link and server (uptime/downtime) monitor
  • Detection and escalation of fault/outrages
  • Proactive notification of customer for pre-determined events

     

  • Reboot or power-cycle on request
  • Firewall
  • Onsite UPS and generator
  • Fire detection and suppression systems
  • Regulated air-conditioning
  • Under-floor water retention system
  • Secured cabinet doors
  • Extensive public and private peering
  • Redundant network connections
  • 24 x 7 x 365 phone and email technical support
  • Talk to us and let us plan an outsourced managed service that works for you!

     Check out our Data Centre's Facilities & Network

     


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